Online Social Networking
Social networking. We’ve
done it all our lives; from neighborhood ball games to
dinner parties and matchmaking, we’ve introduced our
friends to each other. Business colleagues meet for
lunch to make connections and hopefully a sale or two.
And the unemployed call on their business network in
hopes of making a job connection.
On the Internet, Social
Networking started as online dating services and is
spreading its wings to match people with similar
interests in anything from sports to music to business
and politics. Basically to start a social network,
someone posts a profile on a social networking site and
invites her friends to do the same. Soon there’s an
entire network connecting friend to friend to friend
with the potential to spread endlessly around the world.
But what is the benefit of knowing a friend of a
friend of a friend? How will that ever widening
circle help you?
First decide how you want to use online social networking. While there is
certainly going to be overlap between your business network and your social
network, I’d recommend against completely merging the two. While being
personal certainly helps your online business, going too far can hurt it.
Get started
You can join most social networking sites simply by
registering and posting your profile. Most social
networking sites are still in beta and are free to join
and use. It is expected that there will be charge for
the service once traffic reaches level that indicates
enough interest to sustain membership fees.
Set up your business profile
Your business profile should focus on business and the
personal information you include should be limited to
the basics such as some of your hobbies or other
interests, and a little information about your family
and where you live. Include only the things you’d talk
about in “polite” conversation in mixed company.
Unless it is directly related
to the product or services you provide, it’s not helpful
to your business to talk about your financial problems,
marital problems, or to complain about neighbors or
customers. Save those topics for your social profile.
Your profile introduces you
and your business to others in the network. Use it to
highlight your business strengths and offer personalized
customer service. Keep it up to date and professional.
Choose who you link to
In a sense, linking to others in a network is like
making recommendations for their business. Just as I might ask my neighbor
to refer me to her plumber or electrician, I can go to my friends’ networks
to find a website designer or a gift for my Aunt. Randomly adding everyone
to your network would be a bit like just going through the yellow pages to
collect phone numbers and then recommending an unknown business when your
neighbor asks for a good hairdresser. Build a network of businesses you are
familiar with and can confidently recommend to your others.
You can offer your customers and clients an added
service by linking to complimentary products and services. If you offer web
design you can link to other services your clients may need such as web
hosts, copywriters, virtual assistants and SEO services. If you sell gourmet
food, link to party supply, cookware, and food storage consultants.
Use your
network
Just as you’d like potential customers find you
through your networks, be sure to use friends’ networks when you need a
product or service. The old saying “what goes around comes around,” applies
to social networking. Let people know you found them through the network and
they’ll be more apt to return the favor when they are in need of something.
Set aside some time each week to just browse your
friends’ networks. When you find someone you have something in common, sign
her guest book or invite him to join your network. Find members to whom you
can offer complimentary services and products and ask to join their network.
Don’t use this time as a way to spam others’ with your ads, but rather make
appropriate contacts.
In some network profiles, Ryze.com for example,
profiles list a persons “haves” and “wants.” When you can provide what
someone else wants, take the opportunity to set up a barter of goods or
services or even a strategic partnership.
Most of the networks also offer message boards or
interest groups. Participating in these groups is a good way to get to know
other business owners. Offer advice and information in your area of
expertise when appropriate. Again, be careful not to spam the groups with
your ads.
Like any other online activity, it’s easy to lose
track of time in social networking. Make sure the time you spend is
productive and if you find you’re spending too much time in the networks and
not getting your other work, make a specific schedule for your networking
time and stick to it.
Some of
more well known social networking sites:
-
Ryze.com
offers business and social connections. They offer free
and paid memberships. Offers network groups with message
boards and offline meetings.
-
Friendster.com is a social network. It is free while
it is still in beta testing.
-
Linkedin.com is a business network that is still in
beta and therefore free to join. Having someone in your
network introduce you through the network makes
connections.
-
Tribe.net
is a social network that is free to join. Classified ads,
consumer opinions and job hunting help are also offered.
-
Meetup.com offers both business and social networking
and has a large political group. Meetup's focus is on
arranging offline meetings for it’s members. Local
"chapters" of international groups all meet on the same
day each month.
-
Orkut.com
is more like a private club… membership is only open to
those who have been invited by an existing member. It
offers both social and business networking and is free
to join.
Other
social networks:
____________
Linda Stacy is General Manager and Newsletter
Assistant Editor for
InternetBasedMoms.com. She works from her home
in Massachusetts where she lives with her husband
and son.
Visit her Ryze page.