A Strategic Marketing Plan - An Example of a Strategic
Marketing Plan from Popular Culture
A business needs to be based on a strategic
marketing plan. There's no doubt about it. Without
that marketing plan, you are throwing away all your
hard work and money down the drain. Bobette Kyle,
of
WebSiteMarketingPlan.com
shows us in a very simple, but powerful way, an
example of a strategic marketing plan from Eddie
Murphy's movie, "Daddy Daycare".
Charlie and Phil didn't decide haphazardly to start
their new daycare business...they had a very
strategic marketing plan that is laid out in the
movie. So, take your strategic marketing lessons
from Hollywood...these guys seem to know what
they're doing...
8 Lessons in
Strategic Marketing
A La 'Daddy
Daycare'
by Bobette Kyle
I bet
you thought "Daddy Daycare" was a kiddie comedy,
right? Wrong…It's a marketing strategy film! When
Charlie and his friend Phil are fired as Product
Development/Brand Managers for a cereal company,
they decide to fill a need in their community.
Along the way to success they
demonstrate several solid marketing strategies - equally applicable to online,
offline, and integrated companies. Take these lessons to heart when developing
plans for your business.
Lesson 1: Research the
competition
The future entrepreneurs
visited each daycare in the area. While doing so, they got a feel for their
daycare competitors. By knowing your own competitors you will be better
able to effectively find a way to compete.
Competitor research does not
have to be thought of as "guerrilla warfare". In many industries, competitors
work together by partnering, cross promoting, sending business to each other, or
even manufacturing each other's products.
Lesson 2: Know your customers'
values
Charlie and Phil understood that
price is not the only important factor for their target market. Based on their
own experience and customer research (talking to other parents), they recognized
that other concerns besides price played a part when parents choose a daycare
provider.
While price is almost certainly a
consideration for your customers, don't get caught in the mentality that
customers will buy from you only if you have the lowest cost. If you think of
your own service/product as a bundle of attributes having a unique value for
your customers, you will be more successful.
Lesson 3: Identify
opportunities
Charlie and Phil uncovered an
unmet need in the market by combining their competitor research and knowledge of
customer values. You can do the same when looking to develop new
products/services or improve existing ones.
Lesson 4: Develop a
positioning based on opportunity
Using knowledge from the first
three lessons, they positioned themselves as the quality alternative and focused
on providing different benefits than their nearest competitor. In the movie,
Daddy Daycare stole all the competitor's customers and drove her out of
business.
In real life, customers choose a
product/service that best fits their needs. Consequently, competitors can
co-exist when each are valuable in different ways to industry customers.
Lesson 5: Create a catchy tag line
The tag line "Who's your Daddy?"
helped advertise the new business. Often, a concise, catchy tag line can go a
long way in building brand equity, communicating benefits and features, and/or
conveying a feeling/mentality your target customers can relate to.
Some examples:
-
"Just do it." (Nike)
-
"Life Unscripted" (TLC)
-
"Naturally sweetened whole grain
oat cereal with real berries." (Berry Burst Cheerios)
-
"Makes anything possible."
(Craftsman)
Lesson 6: Spread the Word
Phil and Charlie put their tag
line on t-shirts along with their business name. They also printed and
distributed flyers that explained their new company's positioning.
A few more ideas you can use to
spread the word about your business:
-
Word of mouth - give customers
an incentive to tell people about your business.
-
Advertising - use both online
and offline methods. Online options include pay-per-click search engines and
ezine advertisements. Offline methods include radio spots and newspaper
advertisements.
-
Philanthropy - donate money,
services, and/or time to non-profit organizations or conduct your own event.
Lesson 7: Be ethical and
above-board
The new business owners
cooperated fully with the daycare inspector. They treated him as a source of
information rather than "Big Brother". This resulted in not only a better
business, but also a valuable ally. In the long run, your own company will be
more likely to thrive if you concentrate on improving the business rather than
dodging regulations.
Lesson 7A: Subterfuge is a
poor long-term strategy
Besides being unethical,
subterfuge soils your reputation. In the movie, the competing daycare crashed
and ruined a fundraiser event…spilling bugs, freeing animals, and drenching
visitors. Short-term, it worked. Phil and Charlie were broke, seemingly with no
way to continue with their venture.
In the long run, Ms. Subterfuge
had such a poor reputation (from this and other business tactics), her business
failed.
Lesson 8: Implement until
you're blue in the face
In the beginning, the new Daddy
Daycare was a complete disaster. Charlie and Phil did their "homework" and knew
they had a good idea. When reality hit theory, however, a few not-so-minor
details got in the way. Like all successful marketers, they worked out the kinks
(okay…disasters) and kept trying (and trying, and trying) until they got
it right.
Keep the Daddy Daycare lessons in
mind when developing and implementing your own marketing plan. Don't give up,
strive to continually improve, and you're business is sure to be a success.
About the Author
Bobette Kyle draws upon 10+ years of Marketing/Executive experience,
Marketing MBA, and online marketing research in her writing.
Her book, "How Much for Just the Spider? Strategic Web Site Marketing for
Small-Budget Businesses", shows how to better find, target, and attract Web
customers.
Read about it at WebSiteMarketingPlan.com -
http://WebSiteMarketingPlan.com.