How Useful Are “Complaint” Sites?
December 13, 2007
I often see consumer complaint sites recommended to people who are considering business opportunities. While I’m a big fan of customer reviews, I wonder how informative “complaint” sites really are.
Ratings and review sites encourage both positive and negative comments. Complaint sites seem to be a great place to vent, but I doubt that happy users seek them out to add their praise.
And we all know an unsatisfied customer is much more vocal than a satisfied one.
If a search of the complaint sites comes up empty for a company, I suppose that’s a good deal of information. But how useful are complaints posted on a site that only asks for the negative?
Sick Embarrasing Moments
December 11, 2007
My poor 4 year old is sick. He’s been home from school for the past two days with fever, tummy upset, cough and just generally unwell.
I took him to pick up my older two at school and we went into the school hall for this art exhibition where the children display their paintings and parents can view/buy them.
Anyways, it was extremely crowded, hot and stuffy and just as I was about to say come on we’ll come back tomorrow lets get out of here my 4 year old threw up right in the middle of it all.
Ah, spectacular timing… of course they can’t help these things, but the timing and place was pretty bad! He did feel much better afterwards so there’s one positive thing.
Plus tomorrow he has his Christmas nativity play and I doubt he’ll be able to take part. Looks like the teachers will have to find another angel Gabriel!
So how’s your week going so far? Is anyone else thinking that there are just way too many demands put on us at this time of year? I’m one for minimizing all demands but some things you can’t escape!
