“If you build
it, they will come,” is a well know line from the popular
movie, Field of Dreams. Creating a successful direct sales
website is a bit more complicated than just building it.
For those willing to spend the extra time, there are
definite rewards.
Instead of a
limited customer base of friends, family and acquaintances,
the Internet offers an almost boundless number of consumers
throughout the world. More customers can mean the
difference in extra spending money verses a healthy income.
A direct sales website run as a home based business can be
started with low overhead costs may be eligible for tax
deductions.
One priceless
benefit for work at home moms is the ability to make their
own schedule. They can spend quality time with their kids
and save money on daycare. They are also able to reduce
stress, while saving time and spending less on gas, by
avoiding the dreaded commute.
Before
starting a website, it is never a bad idea to check out the
competition. How many competitors are there? A niche
market that responds to a need offers a better opportunity
for income. Decide what other websites have done wrong,
what they’ve done right and think about how to create a
website that stands out.
Website design
can make the difference in a quick glance at the site or a
sale. Planning and organization are the keys to attracting
web surfers to a site and ultimately a product. Try to avoid
having too little or too much information on the home page.
Proper spacing, product graphics, and descriptive text can
entice visitors to browse for more information.
Websites
should load quickly and be easily to navigate. Large
graphics can make a site load slowly, so it’s best to use
smaller product graphics with a click through to a larger
graphic and more details about each product. Buttons make
more attractive menus than text links. Place easily
identified menu buttons at the top or side of each page.
Entice
visitors to register at the site by offering newsletters,
product updates or sales announcements. Send registered
users newsletters, with a link to the website, to remind
them about the site and products. Seasonal reminders,
discounts and coupons can create repeat customers.
One of the
most important factors involved in keeping regulars is
providing customer service. Having clear shipping and
refund policies posted can save headaches and unhappy
customers after a sale. A link to frequently asked
questions could save time by answering customer questions
before they send an email. There should also be a link or
form customers can use for feedback and questions.
Provide a
safe, secure checkout for paying customers. Many individuals
are impulse buyers and want the ability to make a purchase
immediately. Providing several options for paying (check,
credit card, etc.) at a secure site reassures customers and
protects the website assets as well. There are various
companies on the Internet offering secure shopping carts.
Research,
planning and design, marketing, customer service, and a
secure site are the first steps to a successful direct sales
site.
RECOMMENDED: Moms
Talk Biz Guide to Direct Sales - Everything you need to
get your direct sales business of the ground - build your
website, get more customers, build your team and more!