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You are here:  Work at Home Business Etiquette Tips > Give Me a Call

Business Etiquette - Quick Tips for Work at Home Moms

Give Me A Call

Work-at-home moms have the benefit of having access to a phone during the day.  Whether business or personal, you don’t have to worry about a superior finding out that we have been on one too many calls during the day.  The disadvantage is that you may often feel overwhelmed between the kids and work, that some calls inadvertently (or not) fall through the cracks.  Here are some questions and dilemmas that many people encounter:



How long should one wait before returning a call?
I feel that unless there is no way for you to get to a phone or retrieve your messages (which rarely happens, especially in this age of cell phones), 48 hours is the maximum time that should go by before a phone call is returned.  If you know that you will be swamped and unable to talk, give a quick call to the person who phoned you and let them know that you are going to be very busy over the next few days, but would love to catch up after that. 

How many times should one try to contact a person before giving up?
Don’t ever give up.  If you would like to speak to someone, I would call sporadically, without stalking them, until you reach them.  Keep in mind that they may be on vacation or away on business.  Also, leave the reason you are calling on their machine and perhaps that will give them incentive to return the call. 

Should one attempt to discuss the problem with the person she has been trying to contact? 
This depends on the relationship you have with that individual.  I have encountered individuals like this and have had discussions with them regarding the situation.  I have politely asked that they please have the courtesy to return the phone call, even if to say that things are busy and we will catch up at a later date.  Try to have this conversation when you are not feeling angry about the situation.  Explain that you too have a busy schedule, but would like to find a convenient time where you can talk.

More Quick Tips:

 
Business Telephone Calls Proper Introductions
Email Etiquette Business Meetings in the Home
Are You Busy? Life In Your Home Office
Unexpected Payments: To Accept or
Not to Accept
When Your Healthy Home/Work Life Balance Is In Jeopardy
Dealing with Difficult People Equal Share
Returning Phone Calls Handling  Little Awkward Situations
Call Waiting Etiquette  Should I Take The Blame?
Networking Dilemma  It’s Not Your Job Title That Is Important….

 

 

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