Business Etiquette - Quick Tips for Work at Home Moms
Business Telephone Calls
Work-at-home moms often have to make business calls
to potential clients and colleagues. Remember that the
impression you make rests entirely on your voice and choice of
words, not your appearance. This makes it all the more
important to sound personable and professional.
I recommend following the cues of the person with
whom you’re speaking. If they are no-nonsense and all business, you
be the same.
Here are some fatal faux pas during a business
call: Don’t eat on the phone, even a cough drop or gum can makes
its presence known, don’t repeatedly address a business associate
by his/her first name, as it can sound insincere and patronizing,
and lastly, try to arrange calls when the children will be out,
napping or occupied.