Business Etiquette - Quick Tips for Work at Home Moms

Business Telephone Calls

Work-at-home moms often have to make business calls to potential clients and colleagues.  Remember that the impression you make rests entirely on your voice and choice of words, not your appearance.  This makes it all the more important to sound personable and professional.

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I recommend following the cues of the person with whom you’re speaking. If they are no-nonsense and all business, you be the same.

Here are some fatal faux pas during a business call: Don’t eat on the phone, even a cough drop or gum can makes its presence known, don’t repeatedly address a business associate by his/her first name, as it can sound insincere and patronizing, and lastly, try to arrange calls when the children will be out, napping or occupied.

More Quick Tips:
Business Telephone Calls	Proper Introductions
Email Etiquette	Business Meetings in the Home
Are You Busy?	Life In Your Home Office
Unexpected Payments: To Accept or Not to Accept	When Your Healthy Home/Work Life Balance Is In Jeopardy
Dealing with Difficult People	Equal Share
Returning Phone Calls	Handling  Little Awkward Situations
Call Waiting Etiquette	Should I Take The Blame?
Networking Dilemma	It’s Not Your Job Title That Is Important….