Have you ever visited a
service business website and noticed all the nice comments
people have made about working with them? They might be
sprinkled across the front page and throughout the website.
There might even be an entire page devoted to just these
testimonials. You might have thought, if all these people
had such a good experience with this business, it must be
good!
That is what testimonials are meant
to do. They give your service business credibility. When
potential new customers are considering hiring you to do a
service, they want to know what others have experienced when
they worked with you. If you can offer them some
testimonials, that will help them to trust you. However,
getting the testimonials you need can be a challenge,
especially if your business is new. Here are some tips on
how to get more testimonials for your service business.
Let's start with what you should
never do. You should never make up your own testimonials. It
is deceitful, illegal, and people will eventually find out.
When they do, your credibility will be destroyed.
If you haven't had your first client
yet, you can offer your services to a nonprofit organization
in exchange for a testimonial. Find an organization you
would like to support, or that you already are involved in,
and find out how you can help. Many nonprofits and charities
have limited budgets and would be happy to accept your
services in exchange for a testimonial.
You might also want to approach your
friends. If you have friends in your target market, or even
close to it, you can offer your services to them in exchange
for a testimonial. If you don't have any friends that would
be appropriate for, you can join an online forum or connect
with others in social media to find some.
What some new service providers do
is offer a discounted rate on their service for a limited
time to get their first customers and testimonials. The
other good thing about getting testimonials this way is,
they might discover how valuable your service is and become
regular clients.
What about your peers? Even if
you're just starting out in business, you have probably met
some of your colleagues who would be willing to give you
testimonials. Remember that they will need to try your
service first before they can honestly review it. Many will
be willing to help you get started.
Finally, to get more testimonials
for your service business, just ask. Whenever you've worked
with a new client for a while, and you know that they're
happy with your work, ask for a testimonial you can use. If
you make this a habit, you will always have appropriate
testimonials to fill your website and your marketing
materials.
Having good testimonials is an
important part of marketing your service business. No matter
what stage you're at in your business, it's important to
start collecting them now. The above tips will make it easy
to do.