Whatever the website is about, the more you can create
that emotional bond with your visitors, the more they'll
come back and the more they'll recommend it to their
friends.
How
do you build that connection?
=> A
Bit of Vulnerability Goes a Long Way
People want to get to know you. They don't want just the
professional face, they want to know the human being behind
the professionality.
Show
a little bit of vulnerability. Let them know you share in
their problems.
Ever
wonder why those late night infomercials always say things
like "You've got X problems? Well I've been there ..."
That's not to say you should artificially try and build
connection by saying you understand. But your readers do
want to know your story. They want to know you're like them.
They want to know you "get it."
Share your story. Keep it professional, but keep the human
to human connection.
=>
Show Your Expertise
Why
should your visitor listen to you? Although they may not
explicitly ask that question, in their minds there's a
subconscious part that's always asking that question.
Before your visitors will really be willing to learn from
you, they need to know that you're a credible source of
information. They need to know that they can trust your
expertise.
One
way to do this is to have a short, simple and highly
credibility biography. Another way is to very, very subtly
drop hints at things you've accomplished throughout your
writing.
If
you truly know your content, you can demonstrate credibility
simply by making sure every piece of content you publish is
first class. If your content is really that great, visitors
often just can't help but be amazed at the level of content
you're putting out. That's another great way to demonstrate
credibility.
=>
Stay On Top of the Industry
Are
you living, eating and breathing your topic? If you're not
immersed in the culture of whatever you're building your
business in, your visitors will know.
You
need to speak the language. Every industry has its own lingo
and ways of speaking. You need to know when things change,
often before your readers know.
If
you're a consultant in the medium sized business range and
IPOs are starting to take off again while acquisitions are
receding, you need to know that. If a certain tax loophole
that was popular just got shut down, you need to know that.
|
When people can look at you and say ...
"That guy is like me, he feels my problems and
understands where I'm coming from - AND He's a credible
expert who knows exactly how to solve my problems - AND
he's a real human being who I really enjoy"
... Then you've really built a phenomenal bond with your
visitors.
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